Group Headquarters System Support

When developing multiple hospitality facilities as a group or chain, effectively monitoring activity from the group’s headquarters becomes a necessity. We provide comprehensive support for the systems and functions required by these headquarters and for the configuration of their business.

This includes establishing group-wide systems and division of duties as well as formulation of human resource policies and accounting practices. It also includes optimization of business practices at headquarters and individual facilities, brand management and more.

Pre-Opening Support

We provide comprehensive support for the planning of new hotels, traditional inns and other hospitality facilities.

This includes drafting of business plans (mid- and long-term), formulation of facility concepts, creation of marketing plans, facility plans, and startup preparatory plans, procurement of fixtures and furnishings, acquisition of permits and licenses, creation of organizational plans and business flows for each department, formulation of service concept plans, sales plans and more.

Hotel Operational Management and Consulting

We provide comprehensive support for operation and management outsourcing for hotels, traditional inns and other hospitality facilities that are already open and running, as well as advising on improving operations. Available contract types include: (1) Operation/Management, in which general managers and other administrators are dispatched from our company to direct and manage operations conducted by the staff of local hotel management entities; (2) Consulting, in which we direct and manage operations conducted by the staff of local hotel management entities without dispatching personnel; (3) Direct Management, in which we become direct capital investors, form a managing company and conduct operations directly; and (4) Lease, in which our company leases land and buildings from an owner.

This also entails business plan (mid- and long-term) formulation and progress management, supervision of and support for overall operations, general manager and administrator assignment, supervision of HR systems and organizational operations, supervision of financial accounting, creation of marketing strategy, supervision of sales promotion and business activities, and more.

Revenue Management Services

We provide comprehensive support for revenue management that forms the core of marketing and sales activities, including formulation and execution of strategies, to reviews, fine-tuning of tactics and the PDCA cycle.

Main services include: development of marketing plans, planning pricing strategies, forecasts and budget control.

Internet Marketing Support

We provide a full set of services for internet marketing, an area predicted to occupy an increasingly large share of all marketing operations in the future.

Main services include: contracting and initial registration of online agents, contracting of channel managers and initial setup, composition of plans, information updates, day-to-day rate & inventory management, support and management of web sites, traffic analysis, placement of OTA and SNS ads, etc.